Privacy policy

Last updated: [September 15, 2026]

This Privacy Policy describes how Lunarié (“Lunarié,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use, or make a purchase from gemsbylunarie.com (the “Site”), communicate with us, or otherwise use our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood how we handle personal information as described below.

Personal Information We Collect

The personal information we collect depends on how you interact with the Services. It may include:

  • Contact information, such as your name, email address, telephone number, billing address, and shipping address.
  • Order and transaction information, such as the products you view or purchase, order details, payment status, shipping information, returns, refunds, and exchanges.
  • Payment-related information. Payments are processed through PayPal. Lunarié does not receive or store your complete PayPal login credentials or full payment-account details. PayPal processes payment information under its own privacy practices.
  • Communications, including information you provide when contacting us about an order, return, product, or customer-service matter.
  • Marketing preferences, including whether you choose to receive marketing emails from us.
  • Device and usage information, such as your IP address, browser and device type, network connection, information about how you interact with the Site, and information collected through cookies or similar technologies.
  • Information needed to prevent fraud, maintain security, and comply with applicable obligations.

You may browse the Site and complete a purchase using guest checkout. Lunarié does not require you to create a customer account to place an order.

How We Collect Personal Information

We may collect personal information:

  • Directly from you, including when you place an order, contact us, request a return, or subscribe to marketing emails;
  • Automatically when you visit or interact with the Site, including through Shopify and cookies or similar technologies; and
  • From service providers involved in operating the store, processing payments, fulfilling orders, delivering packages, preventing fraud, or supporting the Services.

How We Use Personal Information

We may use personal information to:

  • Provide and operate the Services;
  • Process payments and fulfill, ship, and deliver orders;
  • Communicate with you about orders, returns, refunds, exchanges, shipping, and customer-service requests;
  • Maintain, troubleshoot, and improve the Site and Services;
  • Detect, investigate, and help prevent fraudulent, unauthorized, or harmful activity;
  • Protect the security and integrity of the Site, our customers, and our business;
  • Send marketing emails when you have chosen to receive them;
  • Honor applicable privacy choices and requests; and
  • Comply with applicable legal obligations and enforce our policies.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate the Services, including to:

  • Shopify, which hosts and supports our online store;
  • PayPal, which processes customer payments;
  • Fulfillment, shipping, and logistics providers, which require order and delivery information to prepare and deliver purchases;
  • Other service providers that support essential store operations, security, fraud prevention, or customer service;
  • Professional advisers or authorities when reasonably necessary to comply with applicable obligations, protect legal rights, prevent fraud, or respond to lawful requests; and
  • A successor or other relevant party in connection with a business transaction, such as a merger, acquisition, reorganization, or sale of business assets.

We do not disclose personal information to third parties for their own independent marketing merely because you make a purchase from Lunarié.

Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information when you visit or interact with the Site, whether or not you are logged into a Shopify service.

You can learn more about Shopify’s handling of personal information and the privacy rights available in connection with Shopify services by reviewing the Shopify Consumer Privacy Policy.

PayPal

If you select PayPal at checkout, PayPal will independently collect and process the information required to provide its payment services. PayPal’s processing of that information is governed by its own terms and privacy practices.

You can review the PayPal Privacy Statement.

International Processing and Fulfillment

Lunarié products are shipped from China. To fulfill and deliver an order, necessary order and delivery information may be provided to fulfillment and logistics providers located in China or other locations outside your state or country.

Personal information processed outside your jurisdiction may be subject to laws that differ from those where you live.

Cookies and Similar Technologies

The Site and Shopify may use cookies and similar technologies that are necessary to operate the storefront, remember preferences, maintain security, understand Site activity, and support other enabled store functions.

Lunarié uses Shopify’s automated customer-privacy settings. The cookie banner and privacy choices presented to you may vary based on the store’s active market, configuration, your location, and applicable requirements.

You can manage cookies through your browser settings. Disabling certain cookies may affect how some parts of the Site function.

Data Sharing and Targeted Advertising

Lunarié uses Shopify Network Intelligence. When this feature is enabled, Shopify may use customer interactions with the Site and with other Shopify merchants to provide enhanced services, which may include measurement, analytics, and personalization.

Where applicable, you may exercise available data-sharing or targeted-advertising choices through the privacy-choice link provided on the Site. You can learn more through the Shopify Consumer Privacy Policy.

Lunarié has not enabled Meta Pixel, TikTok Pixel, or Google Analytics for its initial launch.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain business and transaction records, resolve disputes, prevent fraud, enforce our agreements, and satisfy applicable legal, tax, accounting, or reporting obligations.

The appropriate retention period may vary depending on the type of information and why it was collected.

Security

We use reasonable measures intended to protect personal information. However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.

Please do not send sensitive payment information or account credentials to us by email.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights concerning your personal information, which may include the right to:

  • Request access to personal information we maintain about you;
  • Request correction or deletion of personal information;
  • Receive a copy of certain personal information;
  • Withdraw consent where processing is based on consent;
  • Opt out of certain uses or disclosures of personal information; or
  • Appeal a decision concerning a privacy request, where applicable.

These rights may be subject to exceptions or limitations under applicable law. We may need to verify your identity before completing a request.

To submit a privacy request, contact us at hello@gemsbylunarie.com. You may also use any applicable privacy-choice tools made available through the Site.

We will not discriminate against you for exercising an applicable privacy right.

Third-Party Links

The Site may contain links to websites or services operated by third parties. Their privacy and security practices are governed by their own policies. We encourage you to review those policies before providing personal information to a third party.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, store configuration, or applicable requirements. The revised policy will be posted on the Site with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact Lunarié at:

Email: hello@gemsbylunarie.com
Website: gemsbylunarie.com